Service Policy

• Each event is unique. It is priced and planned according to individual needs, based on our current market prices and past event menus.
   
• As soon as possible, tell us dates, times, numbers and ages of guests, event locations, budget limitations, colours and themes, and food sensitivities.
   
• In order for things to go smoothly also let us know who is making most of the decisions and who is responsible for settling the account.
   
• Events under 75 guests may require an additional charge for site inspection, menu planning, decorating, communicating details, travel time etc. (E.g. generally a small wedding often takes as much planning as a large one)
   
• Complimentary service will depend on the size and budget of your event. (E.g. use of props and serving pieces may be included depending on your budget)
   
• Many rented halls have poor facilities and we may refuse to use them.
   
• If your location is remote, there may be charges for travel time, and related issues.
   
• You may require a Special Occasions Liquor License. Advice is available from liquor stores or the RCMP
   
• Personal preferences and requests are only denied if we believe that these are inappropriate for your event or our business.
   
• There is a non-refundable fee of 10% for booking, and an additional 40%, two weeks prior to your event. On-site servers start at $16 each per hour, chefs start at $30 each per hour, and bar tending staff are $25 each per hour and up. Standard Gratuities are 15- 20% and of course GST [All prices subject to market changes]